Returns Policy

Returns Policy

These Purchase Terms & Conditions (hereafter, “Agreement”) are entered into as of the date executed by Purchaser (“Effective Date”), by and between Western States Sales, Inc. d/b/a Cleanroom World, a Colorado corporation ("Company") having its principal place of business at 6950 South
Tuscon Way, Unit F, Centennial, Colorado 80112, and the undersigned Purchaser, identified further under
any Purchase Orders executed between the parties and incorporated herewith.
 
1. Return Policy. NO RETURNS SHALL BE ACCEPTED, RECEIVED, OR FULFILLED WITHOUT A PRIOR RETURN AUTHORIZATION GRANTED BY COMPANY.
 
If Purchaser desires to return any purchased product, it must contact Company prior to initiating any shipment and obtain a Return Authorization  Number (“RAN”). All RANs shall be issued at the sole and absolute discretion of Company, and Purchaser must clearly identify the RAN on the return packaging. Any returns shall be subject to a restocking fee constituting ten percent (10%) of the gross purchase price, which shall be deducted from the refund amount issued by Company.
 
Purchaser shall be responsible for return shipment to Company, and for ensuring that any returned product is packaged safely to prevent damage during freight. Purchaser further acknowledges that Company shall not accept the return of sterile products under any circumstances. The purchase must contact Cleanroom World within 5 business days of receiving the product. A longer time period voids all possible returns. Restocking and handling fees will apply if the product is allowed to be returned. Products damaged in freight must have a freight claim filed within three business days. Products damaged in shipping are the responsibility of the freight company.